In this workshop, we'll discuss specific behaviors that we can use in our everyday work with our customers. Learning and applying these behaviors will enable us to assist our customers more effectively as well as to foster good working relationships with the public in general. Successful completion of this workshop is worth .3 CEUs.
Many librarians, especially those of us with humanities backgrounds, do not feel comfortable helping customers with math questions. This course will go over the most common math questions librarians receive and show where to find the sources that will help customers come up with an answer. Worth 0.1 CEUs.
Our aim in this workshop is to provide participants an opportunity to explore and become familiar with various search engines, subject directories, metasearch engines, and Deep Web resources. We'll also review criteria that we can use to evaluate Web sites. Successful completion of this workshop is worth .6 CEUs.